Some Halloween Assorted Mini chocolates are old and stale

Thursday, September 15, 2022

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Oh no! This should 100% not have happened. All of our products undergo a stringent quality assurance process, with continuous monitoring and hourly testing on every line and every product.

Quality control checks include, but are not limited to, the inspection of all raw ingredients, packaging tests, taste tests and weight checks during and after the manufacturing process. This sounds like this could have stemmed from a storage issue and we are grateful that you took the time to let us know. 

 

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