Riche et cremeaux

COFFEE MATE® Rich & Creamy Guarantee Refund Form

COFFEE MATE® makes your morning cup deliciously rich and creamy or it’s free!

If for any reason you don’t love it, we’ll refund your purchase*. To receive a full refund of the purchase price of your COFFEE MATE ®, complete the following form and follow the instructions below.


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*Offer only applies to one (1) purchase of COFFEE MATE ® Liquid products (946ml and 1.89L formats) up to a maximum of CAD $8.49, excluding sales tax. A refund check based on the original cash register receipt will be mailed to the name and address provided.  Limit one refund per person, or address.  You may send only one (1) original receipt per request.  If multiple purchases are made on the same receipt or at different times, only one purchase will qualify. No PO boxes allowed. All purchases must be made on or after March 14, 2022. Date must be visible on the original purchase receipt in order to qualify for a refund.  Refund requests must be postmarked no later than three (3) months after the purchase date.  Offer valid only in Canada and for Canadian residents.  To be eligible for a refund, consumer must upload the original receipt and a completed Refund Request Form.

The Rich & Creamy Guarantee cannot be honoured by retailers. The following requests will not be honoured: requests from retailers, distributors, resellers, groups, clubs, or organizations, and employees of the above organizations; duplicate, fraudulent, incomplete, or illegible requests; lost, late or undeliverable responses. Rights to the refund are not assignable or transferrable. Allow 4-6 weeks for processing. Void where prohibited, taxed, or restricted.

For any questions, call at 1-800-387-4636 or contact us.

By checking this box, you agree to receive emails and other communications from Nestle Canada Inc. regarding our products and related information. You can withdraw your consent at any time.

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All trademarks are owned by Société des Produits Nestlé S.A., Vevey, Switzerland and used under license.  ©2022 Nestlé.