Our pure roast and ground and instant coffees are both made from a single ingredient: green coffee.

Green coffees are seeds of coffee cherries grown on coffee trees. That means that our pure roast and ground, and instant coffees are both natural food products. If any other flavours or ingredients are added to an instant coffee product, it would be indicated on the package. For example, a flavour-added instant coffee would be named FLAVOURED INSTANT COFFEE. We follow the Canadian Food Inspection Agency’s strict guidelines when labeling our pre-packaged food products.

To learn more about the caffeine levels in all our NESCAFÉ® products, please click here.

If there are no gluten sources listed in the ingredient list (wheat, rye, barley, triticale, oat), then a product does not contain gluten. We recommend that you always check the label on your packaging to get the most up-to-date information.

NESCAFÉ® Sweet & Creamy products are not vegetarian or vegan as they contain milk products.

NESCAFÉ®  Taster's Choice 100g jars, Classic and Decaf are not Kosher certified. For that reason, they do not have the Kosher certified symbol on the package. The reason they are no longer certified Kosher is because we switched manufacturing locations and the new location is not Kosher approved at this time.

All NESCAFÉ® decaf coffees are decaffeinated using water to remove the caffeine from the beans. If you have additional questions regarding our decaf coffee, here are some answers to our most frequently asked questions: https://www.madewithnestle.ca/nescafe-decaffeination-process

The flavour materials are derived from synthetic sources rather than hazelnuts. This also signifies that the product is free from hazelnuts, making it suitable for individuals with nut allergies.

Acesulfame-potassium is a calorie-free sugar substitute that is approved by Health Canada. It adds sweetness and enhances the flavours, creating a delightful sensory experience with coffee and hazelnuts.

• 70% of the world’s coffee
• Prone to disease & pests which makes it difficult to grow
• Grown at altitudes over 2000 ft above sea level
• More flavourful & aromatic
• Higher priced than Robusta
• Half the caffeine of Robusta

• Smaller rounder beans
• Easier to grow, greater resistance to disease & pests
• Tolerant to higher temperatures and wetter climates
• Grown at 300 - 800 ft above sea level
• Grows faster and yields bigger crops
• Edgy, more powerful flavour
• Less fragrant

We always make sure that the quality and safety of our products is our top priority. We begin by carefully selecting our ingredients and raw materials.

That includes strict quality assurance measures to control and verify pesticide residues.

Our standards guarantee that we’re in line with all Canada, US and EU regulatory requirements. We are always closely following innovative scientific and regulatory developments to maintain our high quality and food safety standards.

Opened NESCAFÉ products are still safe to drink up to the Best Before date on the packaging. The shelf life is maintained as long as the product is stored securely closed in a cool dry place.

We recommend storing opened coffee in a cupboard, or pantry. It's best to store it in a cool dry place with the lid tightly closed. If the product is stored correctly, the contents should last from 4-6 weeks.

It can be refrigerated however, freezing is not recommended.

NESCAFÉ® Rich is produced using a spray-drying process, while NESCAFÉ GOLD® is made with freeze-drying. This difference in production gives each coffee its unique granule appearance and flavor profile.

Additionally, the freeze-drying process used for NESCAFÉ GOLD® helps to better preserve the aroma and flavour of the coffee, resulting in a richer and more aromatic experience.

NESCAFÉ®  Sweet and Creamy is all in one solution, with coffee, cream and sugar. NESCAFÉ® Rich is a line-up of black and flavoured coffees.

An important step in the NESCAFÉ®  process is drying the coffee. During this step we lock in the flavour ensuring it is perfectly preserved until it is ready to be consumed. There are two methods used to dry the coffee: spray drying and freeze drying.

When we spray dry the coffee, we use heat to evaporate the water from the coffee. This is done very quickly in a tower by spraying the coffee into warm air. This results in coffee with a darker color and texture like NESCAFÉ®  Rich. We can also freeze dry the coffee. In this case we freeze the coffee, which separates water from the coffee solids and turns it into ice crystals that contain only pure water. We then carefully remove the ice crystals using a process called sublimation which turns them from a solid directly to a gas. This process is very gentle and preserves the finest quality of our premium coffees like NESCAFÉ®  Gold.

Yes! Each jar is full of possibilities, making it a perfect fit for your pantry. To explore the various uses and benefits of our jars, click here.

Additionally, be sure to check the package for recycling information. If our packaging is recyclable, you’ll find a Möbius loop (chasing arrows) symbol and/or friendly messages like “recyclable,” “recycle me,” or “please recycle.” Please consult your local municipality or recycling provider, as they may accept other packaging items for collection.

The materials used in our seals are food-grade approved by Health Canada, so they're safe for food contact.

NESCAFÉ® products are made in various countries: Canada, UK, France, Brazil, Germany, Hungary, Spain, Poland, Japan and Korea.