Placing & Tracking Ice Cream Orders for Retailers

Tuesday, March 29, 2022

If you need to advise us of a product safety or concern, click here

If you’re a retailer who wants to purchase Nestlé ice cream products from your local distributor, we can help you get the ball rolling at

To place an ice cream order, credit inquiry or inquire about your existing order, or have an issue with your freezer or need technical assistance, please contact Equiplus at 1-888-763-7853 or email [email protected]


Note: If you are a consumer and you can purchase our products at most major retailers. If you are encountering a problem, we want to hear from you as well! Please connect with our Consumer Ambassadors and visit: