Retailers: Buying and Selling Nestlé Products
Monday, July 28, 2025
We have pretty big size requirements for bulk orders that are important to consider before placing an order. If you are looking to make a small order or a one-time purchase, we recommend reaching out to your closest wholesaler.
It is important to note that our company has established specific policies regarding sales. Unfortunately, we only sell to our retail customers for resale purposes within Canada, and we export directly to our affiliates. While this policy may limit our ability to seize certain market opportunities, it is a global policy that has been put in place to maintain the integrity and consistency of our operations.
Contact Info:
- For BOOST® sales, call 1-800-267-8782
- For Coffee sales, call 1-800-288-8682
- For Ice Cream sales, call 1-888-763-7853. For freezer repair requests, call 1-877-871-1525
- For Infant Nutrition, call 1-800-387-5536
- For Health Science Medical Nutrition, call 1-800-565-1871
- For Waters, call Nestlé Waters Customer Service at 1-888-565-1445
- For Nestlé Professional sales, call 1-800-500-5634. For Nestlé Professional Equipment Service, call 1-800-538-3545
- For Starbucks® Equipment Services, call 1-866-778-7289
New customers:
If you are a retailer interested in purchasing Nestlé ice cream products from your local distributor:
Send us an email at: icecream.customercare@ca.nestle.com.
or call the customer care team, phone 1-888-763-7853.
For Ice Cream related inquiries, please contact our Customer Care team directly. You can expect a response within 48 hours.
Email:
icecream.customercare@ca.nestle.com.
Phone: 1-888-763-7853.
Note: If you are a consumer, you can purchase our products at most major retailers. If you are encountering a problem or an issue, we want to hear from you as well! Please connect with our one of our Ambassadors by visiting Connect with Nestlé Canada.
"Contact your closest wholesaler for small, one-time orders, or your local distributor for bulk orders."