Retailers: Buying and Selling Nestlé Products

Monday, October 6, 2025

We have pretty big size requirements for bulk orders that are important to consider before placing an order. If you are looking to make a small order or a one-time purchase, we recommend reaching out to your closest wholesaler.

It is important to note that our company has established specific policies regarding sales. Unfortunately, we only sell to our retail customers for resale purposes within Canada, and we export directly to our affiliates. While this policy may limit our ability to seize certain market opportunities, it is a global policy that has been put in place to maintain the integrity and consistency of our operations.  

Contact Info:

- Coffee sales, call 1-800-288-8682

- Confectionery sales, call 1-800-500-5634

- Ice Cream sales, call 1-888-763-7853

- Infant Nutrition, call 1-800-387-5536

- Nestlé Professional sales, call 1-800-288-8682

- Freezer Repair (Nestlé Professional), call 1-800-538-3545 

- Starbucks® Equipment Services, call 1-866-778-7289 

- Other Inquiries, call 1-800-500-5634

For Ice Cream related inquiries, please contact our Customer Care team directly. You can expect a response within 48 hours:

Email:  icecream.customercare@ca.nestle.com
Phone: 1-888-763-7853.
 

Note: If you are a consumer, you can purchase our products at most major retailers. If you are encountering a problem or an issue, we want to hear from you as well! Please connect with our one of our Ambassadors by visiting Connect with Nestlé Canada.

"Contact your closest wholesaler for small, one-time orders, or your local distributor for bulk orders."